Return & Refund Policy

Buy with confidence!

Luccodo practices a 7 working days MONEY BACK GUARANTEE return policy on our products starting from the day our customer's goods are received. Please attach the receipt and ensure goods are still in good condition with the original packing before returning.

Where a product is return within the 7 day period and a refund is requested, Luccodo will refund the original product purchase price.

The following fees and/or charges will not be reimbursed or absorb by us :

The returned goods/products will be checked by our team to resolve the order either for refund or to resend the product to our customers. If the goods/products has been used or damaged by the customer, there will not be any refund. Luccodo will not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products is in good condition, customer will received their refund within 5 working days after the confirmation.

Please return your purchase to the following address:

Luccodo Trade Enterprise

No17-1, Jalan Sierra 1/3,

Bandar 16 Sierra

47110 Puchong, Selangor

Please contact us at support@luccodo.com or contact us at +60162313326 f you have any questions or doubts.